Pump Jammed, Broken

  • I was using my little dragon for only the 4th or 5th time tonight and the pump suddenly jammed and stopped just as we were about to begin mixing. 30 bucks of crete in the garbage, but more importantly, my pump. I unscrewed the end and the magnet around the copper was cracked! It's completely broken. It is claimed in this forum that these pumps were chosen for several reasons, including it's 1year warranty. How would I go about claiming my warranty and replacement. I purchased your kit with the the pump included, not from the manufacturer or a dealer. You purchased it. What can be done?

  • The new pump is on its way. Sorry for any inconvenience. Thanks for your patience.

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